To the right of the main library entrance is a small silver door. If your library checkouts are all books, open the door, slide a book in, and shut the door. You’ll hear a blissful thud as it drops gently into our special spring-loaded, carpet-lined bin. Another silver, “books only”, bin sits at curbside in case you’re in a hurry.
“But I have movies and audiobooks! I’m not supposed to put them in the book drop … right? The sticker on the box says not to put it in the book return.”
That sticker is quite literal! It really means no items with discs or cassettes in the return box for books. But we wouldn’t leave you out in the cold with nary a place for audiovisual goodies. The solution is our blue audiovisual drop at the curb! “But what about a book with a disc inside? What then?” If a book has a cd inside the cover please return it in the silver book returns. A word to the wise: Always return books to their designated silver drops and CDs/movies to the blue audiovisual drop. This prevents damage to disks and a $1.00 fine (per item in the wrong drop box) on your library account!
“My items are due today – if I return them in the book drop after closing won’t they be late?”
We empty the drops once in the morning and once in the afternoon, Monday through Saturday. If you return your item after the library closes, we’ll check it in the next morning using the previous day’s date. For example, if you return a book to the drop after closing on Tuesday, we’ll check it in Wednesday morning using Tuesday’s date. Since the Palmer Library is closed on Sunday, all items in the drops are checked in Monday morning as though they were returned the previous Saturday. If the library is closed for a holiday, items are checked in using the last date we were open. "Is there a charge for this amazing time traveling service?", you ask? Why, no! It’s all part of our outstanding, free customer service.
“Can I return books from other libraries to the Palmer return boxes?”
Yes, IF they’re from libraries within our network. Those include, but aren’t limited to: Anchorage, UAA/MatSu, MatSu Borough, and Wasilla libraries. You’ll find a complete list of network libraries here. Not included in this super-duper list of returnable awesomeness: school, church, and bible college library materials, Redbox or Netflix movies, or Aunt Gertrude’s odd collection of savory gelatin recipes.
“The library is open, but I’ll put these books in the curb drop on my way in to check out some more.”
Please bring returns inside during library business hours, if possible, especially if you plan to check out more items. If all 20 items, of the 20-item limit, are sitting in the outside book drop you won’t be able to check out any more! The inside book return is located under the front counter on your left as you enter the main library room. We check it constantly throughout the day. You’re welcome to return both books and audiovisual materials there. Returning your items inside allows us to get them checked in immediately, keeping your account clear and ready for another round of rip roaring reading, listening, and watching adventures. It'll also give you the added satisfaction of saving a librarian’s back!